Please read this agreement carefully before using this product. By using this equipment, you acknowledge that you have read and understood all the terms and conditions of this agreement and that you are consenting to be bound by this agreement. Cosmo Contour Sweat as fitness and spa equipment manufacturer warrants all new products to be free from defects in materials and manufacture for the warranty periods set forth below.


This limited warranty (the “Warranty”) is issued by Cosmo Contour & Spa, LLC. (“Cosmo Contour & Spa, LLC”, “we”, or “us”) to you, a consumer who purchased a new Cosmo Contour & Spa, LLC equipment piece or new Cosmo Contour & Spa, LLC. -branded accessories directly from us. The Warranty covers only you, the original product purchaser, and does not extend to any territories or countries outside the United States. The Warranty cannot be assigned or transferred to any subsequent purchaser or user and is not available to products that were purchased from any source other than Cosmo Contour & Spa, LLC.

Touchscreen (36 months) - Cosmo Contour & Spa, LLC. warrants the touchscreen against defects in workmanship and materials for a period of 36 months from the date of original delivery. 

Frame (5 years) - Cosmo Contour & Spa, LLC. warrants the frame (excluding any moving parts bolted to the structural frame) against defects in workmanship and materials for a period of five years from the date of original delivery. 

Equipment Components (36 months) - Cosmo Contour & Spa, LLC. warrants the components and all original parts of the equipment provided by Cosmo Contour & Spa, LLC. other than what is listed under “what is not covered by the warranty” for a period of 36 months from the date of original delivery.


Who is covered? The original owner of the equipment provided by Cosmo Contour & Spa, LLC. The equipment must remain in the possession of the original purchaser at the location where originally assembled. This Limited Warranty is not transferable. 


This Warranty covers defects in the product you purchased from an authorized Cosmo Contour & Spa, LLC. retailer in the United States (the “Product”). Cosmo Contour & Spa, LLC. warrants that the product is free from defects in materials and workmanship and will, under normal and intended use, function substantially in accordance with our Product documentation and technical specifications. Proof of Product purchase is required as a condition to coverage under this Warranty. Any replacement or repaired component shall be warranted for the remainder of the original Limited Warranty period or 30 days, whichever is longer, or for any additional period that is required by applicable law.


Regardless of the above, the Warranty does not cover the following:

  • Commercial use of the Product.

  • Software and software functionality.

  • Data loss and any costs associated with data recovery.

  • Normal wear and tear.

  • Defects or malfunctions experienced during or caused by use not in conformity with Product documentation and technical specifications.

  • Damage caused by misuse, accident, neglect, abuse, alteration, improper or unauthorized modification, or tampering.

  • Damage to your property, home, walls, or floors that may result from installation or removal of the Product.

  • Product that has been resold.

  • Damage caused by improper or incorrectly performed maintenance or repair.

  • Damage caused by improper installation, relocation, or uninstallation.

  • Product or Product parts returned without a Return Material Authorization (RMA) number.


The Warranty period is as follows, beginning from the date of purchase or delivery of the Product, whichever is later:


Warranty Period

Any Infrared Equipment, including touch screen

1 year coverage for parts and labor


1 year coverage

Replacement parts

Remainder of the original warranty period, or 30 days, whichever is longer


Also This Limited Warranty shall not apply to:

  • Any software updates.

  • Software defects that do not materially and negatively a ect the exercise functionality of the product under normal use conditions at the time of installation.

  • Consumable goods or cosmetic items of the product, to include all plastic or painted surfaces, the exterior of which has been damaged or defaced as a result of abuse, misuse, accident, improper service or installation, mishandling or modification in design or construction not authorized by Cosmo Contour Sweat; including, without limitation, use or incorporation of any non-OEM (Original Equipment Manufacturer) replacement parts.

  • Cosmetic, structural, or functional damage (including rust, corrosion and unusual wear) caused by failure to follow the maintenance procedures described in the product documentation.

  • Repairs performed on Cosmo Contour Sweat equipment missing a serial number or with a serial tag that has been altered or defaced.

  • Service calls to correct installation of the equipment or instruct owners on how to use the equipment.

  • Pickup and delivery involved with repairs.

  • Any labor costs incurred beyond the applicable labor warranty period.

The powers of the guarantee is not also entitled, if disclosed to the Fitness & SPA Equipment defect is a result of:

a) mechanical damage (by mechanical damage must be understood for example. damage caused by mechanical intentional or inadvertent actuation force external to the device)

b) thermal damage, chemical and all other damages resulting from the action of external factors, independent of the Guarantor (including, in particular damage caused by the so-called. surges in the power grid, lightning, etc.)

c) use of incompatible equipment manual of operating or cleaning

d) improper equipment protection against adverse external factors (humidity, temperature, foreign objects, which leaked to the equipment)

e) the non-required (according to the manual), consumables (including, in particular raceway damage resulting from all types of non-grease).

f) damage arising from improper use.

g) modifications and design changes made by the user or other unauthorized persons to such action by the Guarantor.

h) deliberate actions of the User or other persons for which the guarantor is not responsible.

i) use of the Equipment for its intended purpose.

j) damage to equipment caused by improper installation or changed default installation setting.

  1. k) damage when operating the faulty device.


If you have questions, please contact us at info@cosmocontourspa.com